Company Profile: Quality



An ISO-certified Quality Management System and a continuous improvement operating system (ACE-Achieving Competitive Excellence) ensure customer requirements and industry standards are always met. Independent audits confirm our tireless, corporate-wide commitment to giving you our best service and workmanship on every project, every day.

Internal Auditing
Derco Aerospace maintains a robust auditing process to ensure its processes, procedures, and controls are adequate to produce consistent, quality products time after time.

ACE Principles
Achieving Competitive Excellence (ACE) is Derco Aerospace’s continuous improvement operating system and approach to relentlessly improving the value it delivers to its customers and investors. 

Derco Aerospace’s operating system stands on three foundations: a philosophy about competitive excellence, an operating system (with tools) for controlling and improving processes and eliminating waste, and the commitment of the entire organization to live the philosophy and apply the operating system to everything the organization does.

ACE involves all employees-leaders and associates alike - and touches all aspects of Derco’s business.  ACE solicits feedback from customers regarding changes needed to strengthen Derco’s value and increase customer satisfaction.  It also seeks feedback regarding where Derco’s business, product, or service performance have fallen short.  ACE is the way Derco controls and improves processes that deliver customer satisfaction and business results.  It is how Derco solves problems, makes critical decisions, and eliminates waste. Additionally, ACE drives Derco’s partners and suppliers to match its level of competitive excellence. 

It’s that simple. ACE is the way Derco Aerospace runs its business.

 

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Supplier Quality
Inspections
Documentation
Customer Warranty
Derco Aerospace Certificates
Derco Aerospace is proud to be recognized as a leader in accomplishing and promoting the quality standards established for the aircraft parts distribution industry. Our understanding of and adherence to the industry requirements is reflected by our numerous OEM endorsements, a customer satisfaction level exceeding 99%, and accreditation/audit acceptance to the following:
AS9100/ISO9001:2000
AC 00-56
ANSI/ASQC Q9001-1994
Quality Contacts
Quality Contact

Chief Inspection -
Quality Assurance



 
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